Universal Travel
- Dec 14, 2021
- 1 min read

FAQ - Should I print a receipt to show the tour guide?

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

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FAQ - What is your refund and cancellation policy?

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if

Are we going hiking even though it’s raining and windy?

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be

FAQ - Should I print a receipt to show the tour guide?

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